Booking & Deposits

• Events are booked on a first-come, first-served basis.

• A deposit may be required to reserve your event date.

• Your booking is not confirmed until the deposit is received.

• Remaining balances, if applicable, are due prior to or on the day of the event unless otherwise agreed upon.

Cancellation & Rescheduling

• Cancellations must be communicated as soon as possible.

• Deposits are non-refundable but may be transferable to a rescheduled date when notice is given in advance.

• Rescheduling is subject to availability.

• Last-minute cancellations may result in forfeiture of deposits or fees already incurred.

Setup & Space Requirements

• The client is responsible for providing adequate space for setup and activities.

• A flat, safe, and accessible area is required for games, stations, and equipment.

• Setup and breakdown time will be coordinated in advance and is included in the event timeline unless stated otherwise.

• Access to power outlets may be required for certain experiences.

Supervision & Safety

• Adult supervision is required for children’s events at all times.

• Guests are expected to use equipment and glow items responsibly.

• RaveGlow Gifts is not responsible for injuries resulting from misuse of equipment or failure to follow instructions.

• Some items may contain small parts and may not be suitable for young children.

Weather & Outdoor Events

• For outdoor events, the client is responsible for providing weather-appropriate conditions or backup plans.

• In cases of severe weather, events may be rescheduled for safety reasons.

• Weather-related decisions will be made with safety as the top priority.

• No refunds will be issued for weather-related interruptions beyond our control.

Damage or Loss of Equipment

• Clients are responsible for reasonable care of all RaveGlow Gifts equipment during the event.

• Damage or loss beyond normal wear may result in repair or replacement fees.

• Equipment must be used as instructed and returned in the condition it was provided.

Music & Volume Expectations

• Music volume must comply with venue rules and local noise ordinances.

• Clients are responsible for ensuring permission to play music at their location.

• RaveGlow Gifts is not responsible for venue restrictions or noise-related interruptions.

Travel Radius & Location

• Events within the Cheyenne area are included in standard pricing.

• Events outside the local area may be subject to travel fees.

• Travel availability is determined on a case-by-case basis.

Respect & Positive Environment

• RaveGlow Gifts events are built on positivity, respect, and inclusivity.

• We reserve the right to end an event early if guests engage in unsafe, disruptive, or disrespectful behavior.

Agreement

• By booking or participating in a RaveGlow Gifts event, you acknowledge that you have read, understood, and agree to these Event Policies.